Refund Policy

We hope your companion becomes a treasured part of your family's everyday moments. If something isn't quite right when your order arrives, we're here to help.

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You may return unused items in their original condition within 30 days of delivery. Once your return is received and inspected, we'll process your refund to your original payment method.

Start a Return

To start a return, contact us at hello@sewntales.com.

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Please detail why you would like to return your item(s) along with the order number of the original purchase. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.